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Privacy policy

This English reading version accompanies the canonical Japanese policy. 日本語の原文
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The shop “Baby coo” (operated by 合同会社Acori) handles your personal information under this privacy policy. The shop's address and the name of its representative are provided without delay on request.

1. Purposes of use

We use personal information collected through orders, inquiries and your account for the following purposes:

  • Shipping products, processing payments and providing the shop's other services
  • Confirming orders and responding to inquiries
  • Providing account features, including sign-in, order history, favorites and chat
  • Providing information about products and services
  • Notifying you of changes to terms or policies
  • Preventing misuse and responding to violations of terms
  • Improving services and developing new services
  • Creating statistics processed so that individuals cannot be identified
  • Purposes incidental to those listed above

2. Payments

You enter card information directly into payment fields provided by Stripe, which processes it in the shop's Stripe account. The shop and its system provider, 合同会社Acori, do not receive or store card numbers. If you pay with Apple Pay, Google Pay or Link, you use that service under its provider's terms, and the shop's system records only the card brand, its last four digits and the service's name.

3. Security measures

We take security measures to prevent leakage, loss and damage of personal data. The shop's system, provided by 合同会社Acori, limits access to data to each shop, encrypts communication and uses safeguards against misuse of sign-in and the inquiry form. Other measures are described on request.

External environment: data is stored and run on cloud services of a United States company. The country of storage cannot be identified, because it is determined by that company's distributed infrastructure. United States companies handle personal data for email delivery, payments and the translation of messages and shop content. We take these measures with an understanding of the United States' personal information protection system, which is described on the Personal Information Protection Commission's page 外国制度(アメリカ合衆国).

4. Cookies and YouTube

This site uses cookies for the cart and sign-in. When a shop page shows a YouTube video, the site uses the YouTube API Services and YouTube delivers the video. When you play a video, YouTube may store and read cookies or similar information on your device. For how YouTube handles your information, see the Google Privacy Policy.

5. Access, correction and cessation of use

To request notification of the purposes of use, access, correction, addition or deletion, cessation of use or erasure, cessation of provision to third parties, or access to records of provision to third parties concerning retained personal data, contact us at the address below. After confirming that a request comes from the person concerned, we respond without delay in accordance with Japan's Act on the Protection of Personal Information.

6. Contact

For complaints and inquiries about the handling of personal information, please use the contact form or email support@babycoo.shop.